What we stand for
- Mission over vanity. We're not building a consumer app. We're building an heirloom. Every decision weighs decades, not quarters.
- Consent-first AI. We'd rather ship slower than ship something that violates a family's trust.
- Multi-lingual by design. Every role will touch at least three languages of users. Cultural fluency is table stakes.
- Remote-first. Distributed team. Deep async. Twice-yearly in-person weeks in the NY/NJ area.
- No performance theater. Small team, high trust, real ownership.
Open roles
Founding Product Engineer (Full-stack)
Location: Remote (US/EU overlap) · Stack: FastAPI · Postgres · TypeScript · React · Stripe
Ship the core capture, voice, and memoir compilation pipeline. Ownership over the roadmap.
Voice & AI Engineer
Location: Remote · Background: ML, speech, or applied AI
Own transcription, voice-likeness modeling, and the honesty-guardrails that keep AI outputs tied to source.
Partner Success Lead
Location: Remote (US) · Background: BD/Partnerships in healthcare, legal, or senior living
Build and scale the hospice, estate attorney, and senior living partnership channel.
Creator Program Manager
Location: Remote · Background: Creator/affiliate operations at consumer brands
Recruit, onboard, and grow our creator/UGC program to 500+ active creators across 4+ platforms.
Localization Lead
Location: Remote · Background: Native fluency in 2+ of KO/JA/ZH/ES/PT/TL, plus EN
Own the cultural nuance of question-bank translations and AI memoir outputs across 9 locales.
Head of Memoir Experience
Location: Remote · Background: Journalism, oral history, or editorial
Design the question bank. Write the interview scripts. Train the AI memoir-compilation models. Guard the soul of the product.
Contract & UGC talent
We regularly hire AI video creators, voice actors (for sample content — never real user impersonation), and short-form content writers. Contact creators@theheirloom.ai.
Compensation philosophy
- Base salaries are benchmarked to the 60th percentile for your market.
- Meaningful equity with a 10-year vesting option (we're building for decades, not exits).
- Health, dental, vision, 401(k) match (US), local equivalents elsewhere.
- $2,500/yr learning budget. $1,500/yr wellness budget. Twice-yearly team offsites.
- A free Family plan for every teammate, plus a free Heritage plan for a family member on your 2-year anniversary.